Tue, 26 May 2020

A new market study, titled "Global ITSM Market Size, Status and Forecast 2019-2025", has been featured on WiseGuyReports.

ITSM Market

IT service management (ITSM) refers to the entirety of activities - directed by policies, organized and structured in processes and supporting procedures - that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. It is thus concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.

Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.

This report focuses on the global ITSM status, future forecast, growth opportunity, key market and key players. The study objectives are to present the ITSM development in United States, Europe and China.

The key players covered in this study

BMC Software

CA Technologies


Cherwell Software


Citrix Systems

Axios Systems


Heat Software


Request Free Sample Report at https://www.wiseguyreports.com/sample-request/4072243-global-itsm-market-size-status-and-forecast-2019-2025

Market segment by Type, the product can be split into

Service portfolio management

Configuration and change management

Service desk software

Operations and performance management

Dashboard, reporting, and analytics

Market segment by Application, split into

Banking, Financial Services, and Insurance (BFSI)

Telecommunication and IT

Healthcare and life sciences

Retail and Consumer Packaged Goods (CPG)

Government and public sector

Energy and utilities

Travel and hospitality



Market segment by Regions/Countries, this report covers

United States




Southeast Asia


Central & South America

The study objectives of this report are:

To analyze global ITSM status, future forecast, growth opportunity, key market and key players.

To present the ITSM development in United States, Europe and China.

To strategically profile the key players and comprehensively analyze their development plan and strategies.

To define, describe and forecast the market by product type, market and key regions.

Table of Content:

1 Report Overview

2 Global Growth Trends

3 Market Share by Key Players

4 Breakdown Data by Type and Application

5 United States

6 Europe

7 China

8 Japan

9 Southeast Asia

10 India

11 Central & South America

12 International Players Profiles

13 Market Forecast 2019-2025

14 Analyst's Viewpoints/Conclusions

15 Appendix

View Detailed Report at https://www.wiseguyreports.com/reports/4072243-global-itsm-market-size-status-and-forecast-2019-2025

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